FAQs

How much is shipping?

Shipping is Australia wide and will be calculated at the checkout based on the weight of the products and location of delivery. 

Is Local Pick-Up available?

Yes! Simply select Local Pick-Up at the checkout and once you have made the purchase you will receive a confirmation message or email with the address and time your purchase is available. For any further assistance please email teganashleeoriginals@gmail.com with your reference number in the subject title.

What if my items arrive damage or get lost in transit?

Tegan Ashlee Originals takes the utmost care in hand packaging all orders to ensure a safe and protected journey in the post, unfortunately incidences can sometimes occur and are in need of a refund or exchange of stock. Please email teganashleeoriginals@gmail.com for any assistance in regards to this. Refunds are not given for simple change of mind or uncontrollable handling from postage services. 

Where are the products made?

All items are illustrated and designed by Tegan Ashlee in Perth, Australia. They are locally printed and everything is hand packaged with love and care.