Shipping Policy

All packages are sent via Sendle with shipping plus handling price calculated at check out. Price is based on the total weight of your items. There is a local pick-up available when selecting the Heathridge Warehouse. The address will be emailed to you once you have received your purchase confirmation email. Pick-up orders will be available in 24hours- a shorter timeframe might be achievable too if you let us know and we will try our best to accommodate!  

The exact time/date of delivery is up to Sendle and you will be able to track via your confirmation of postage email. 

Please double check all details entered to ensure your delivery doesn't get lost as an incorrect address will incur a postage fee of up to 100 per cent of the original purchase. There is no refund or exchange for a change of mind once the sale is final.

All purchases are hand packed with care using tissue paper and cardboard when needed to ensure they are delivered to you in perfect condition.  We understand issues can arise during delivery and if this does occur please contact teganashleeoriginals@gmail.com within 24hours of delivery and we will do our best to resolve any problems. Photo evidence might be requested.